5 Elements to Determine a Sites Usabilty

Here are 5 important elements to keep in mind for improving the ease-of-use during the design process.

Is It Learnable: How easy is it for users to accomplish basic tasks the first time they encounter the design?
Is It Efficient: Once users have learned the design, how quickly can they perform tasks?
Is It Memorable: When users return to the design after a period of not using it, how easily can they reestablish proficiency?
Is It Error Free: How many errors do users make, how severe are these errors, and how easily can they recover from the errors?
Customer Satisfaction: How pleasant is it to use the design?

Tags: , ,

One Response to “5 Elements to Determine a Sites Usabilty”

  1. laurabriedis April 15, 2013 at 11:51 am #

    Customer satisfaction is so important. I always want my customers to feel successful when they navigate my site. If they feel unsuccessful they blame themselves and are then discouraged. I don’t want that.

Leave a Reply